Can we push issues into Linear or Jira?

Yes. High-signal issues can be created or linked directly in Linear and Jira with full customer context and evidence attached.

How quickly can we see value?

Most teams see clear, prioritized issues within the first week after connecting their main feedback sources.

Product Management

Go beyond AI summaries to what to ignore, fix or build

AI can make feedback look decision-ready. Connect the root cause, impact & evidence before a clean summary becomes the wrong roadmap call.

Connect

Every channel. One source of truth.

Calls, tickets, WhatsApp, social, meetings, and surveys all feed the same adaptive issue engine with full customer and usage context.

Calls
Tickets
WhatsApp
Social (15+)
Meetings
Email & Forms

Prioritize

Evidence-backed issues, not just themes

Resonaa connects root cause, affected segments, revenue impact, and verbatim evidence — so PMs can defend real roadmap decisions.

Root cause clustering
Segment & usage impact
Verbatim evidence
Linear/Jira sync

Act

AI that works everywhere your team does

Copilot during calls, Coaching after, MCP for Claude/ChatGPT, and automated workflows that close the loop.

Real-time Copilot
Coaching & Academy
MCP for AI tools
Presentation AI

One platform

Powered by the full Resonaa platform

Every solution runs on Resonaa's complete conversation intelligence stack.

Calls & Contact Centers

Full transcription, multi-speaker, objection & need detection, sentiment, and call scoring.

Tickets & Conversations

Automatic classification, sub-ticket extraction, root cause, and repeat issue detection across all channels.

WhatsApp & Messaging

Structured business conversations with full context and AI analysis.

Social Listening & Inbox

Brand mentions, comments, DMs, and reviews from 15+ platforms in one unified view.

Meetings Intelligence

Zoom, Teams, Google Meet — auto-joined, transcribed, and analyzed for product signals.

AI Copilot

Real-time assistance during calls with knowledge, context, and suggested responses.

Resonaa Coaching & Academy

100% conversation scoring, personalized coaching, and training workflows for teams.

Resonaa Sort & Reasoning

AI classification engine + deep insight extraction and automated reporting.

Automation & Workflows

Trigger workflows, create records, notify teams, and close the loop from any conversation.

Full CRM + Custom Objects

Auto-create and enrich records, segments, lead scoring, and deep customer context.

Linear, Jira & Tool Sync

Push evidence-backed issues directly into your product and engineering tools.

MCP & AI Agents

Expose structured customer understanding to Claude, ChatGPT, Cursor, Slack, and custom agents.

Presentation AI

Automatically turn conversations and themes into stakeholder-ready presentations.

Advanced Analytics

Executive dashboards, trend velocity, competitive benchmarks, and custom reporting.

Use cases

Product teams use Resonaa to

Prioritize with evidence, not volume.

Roadmap Prioritization

Rank features and fixes by real customer impact, not just ticket count.

Launch & Iteration Reviews

Measure what actually moved the needle after shipping with full before/after context.

Churn & Objection Defense

Link recurring complaints to revenue risk with clear evidence and affected accounts.

Competitive & Trend Signals

Catch when customers start comparing you and understand the exact context.

Beta & Early Adopter Feedback

Surface the highest-signal feedback from early users with full conversation threads.

growth from mapping customer feedback to revenue

“We can draw a direct line from customer problems to revenue at risk.”

— Miguel Pou, CX AI Operations

80%

faster insight-to-decision time

“Our teams now have the necessary insights and feedback to prioritize their roadmaps in days, not weeks.”

— Jesse Walker, Senior Product Lead

FAQ

Frequently asked questions

Generic AI tools summarize text. Resonaa maintains a living, structured model of issues tied to real customers, usage, and business impact — so you see root causes and evidence, not just nice-sounding themes.

Get started with Product Management

Leading teams power their customer intelligence with Resonaa — connect your channels and see value in the first week.