AI-Powered Conversation Intelligence PlatformAI Conversation IntelligenceTry Free
Works with your voice stack
Shipping is easy. Knowing it works is hard.
Your agent passed QA. But in production, edge cases multiply, prompts drift, and costs creep up. By the time a user complains, hundreds of calls have already gone sideways.
Live Conversation Feed
Watch transcripts, scores, and signals stream in as calls happen. No waiting for batch jobs.
Operational Dashboards
Pre-built views for success rates, cost trends, latency distribution, and quality scores. Customize everything.
AI-Powered Evaluation
Resonaa's AI scores every conversation for hallucination, accuracy, and task completion — no manual review.
Everything you need to
trust your agents in production
From the first call to the millionth. Understand quality, catch problems, and iterate faster.
01
Read Every Conversation Like an Instrument Panel
Every call becomes a structured signal you can query, score, and trend.
- Auto-extract intent, outcome, sentiment, and topic from each call
- Score conversations with built-in or your own custom rubrics
- Query across thousands of calls: "show me all failed bookings this week"
- See exactly where in a conversation things went wrong
Hallucination rate > 8% on Sales Agent
Avg latency increased 40% vs yesterday
New deployment detected: v2.4.1
02
Know When Things Break Before Users Complain
Automated guardrails that watch your agents around the clock.
- Get alerted when hallucination rates, latency, or costs spike
- Detect when your agent stops completing tasks after a deploy
- Surface conversations that match failure patterns you define
- Stop manually reviewing calls — let the system triage for you
Success Rate
94.2%
+1.3%
Avg Latency
1.2s
-0.3s
Cost / Call
$0.08
+$0.01
Call quality — last 12 hours
03
See Your Entire Voice Operation in One Place
No more stitching data from five different dashboards.
- Unified view: success rates, costs, latency, quality — all agents
- Drill down by agent, time range, intent, or failure type
- Track business outcomes: bookings made, issues resolved, leads qualified
- Share dashboards with stakeholders who don't need the technical detail
Deploy timeline
04
Ship Prompt Changes Without Guessing
Every change gets measured. Every regression gets caught.
- Compare any two prompt or model versions across all quality metrics
- See if your "small tweak" actually broke edge cases
- Track improvements over time with automated before/after scoring
- Balance the tradeoff between quality, speed, and cost with real numbers
Up and running in five minutes
Connect Your Platform
Add your Retell, VAPI, ElevenLabs, or Bland credentials. First conversations appear within minutes.
Set Your Quality Bar
Pick from built-in evaluation templates or define what "good" and "bad" look like for your specific use case.
Monitor and Iterate
Watch quality metrics from day one. Compare prompt versions, catch regressions, and ship improvements backed by data.
Your voice data stays yours
GDPR compliant. SOC 2 in progress. All data encrypted in transit and at rest. You control retention policies and access — role-based permissions, full audit trail, and the option to redact PII automatically.