What is conversation intelligence?

Conversation intelligence is AI-powered technology that analyzes sales calls and meetings to extract insights, identify patterns, and provide coaching recommendations. It helps sales teams understand what works in their conversations and replicate success across the team.

How does Resonaa's AI call coaching work?

Resonaa's AI analyzes your calls in real-time, identifying key moments, objections, and opportunities. It provides live coaching prompts during calls and generates detailed post-call analysis with actionable feedback to improve performance.

What is the difference between Resonaa and Gong?

Resonaa offers similar conversation intelligence features to Gong but with key differences: more affordable pricing, Arabic language support, real-time coaching during calls, and a 14-day free trial with no credit card required. Resonaa is ideal for teams that need multilingual support and budget-friendly options.

Can Resonaa transcribe calls in multiple languages?

Yes, Resonaa supports multiple languages including English and Arabic. Our AI accurately transcribes and analyzes conversations in both languages, making it ideal for teams in the Middle East and international businesses.

How long does it take to set up Resonaa?

Resonaa can be set up in under 10 minutes. Simply sign up, connect your phone system or meeting tools (Zoom, Google Meet, Teams), and start recording calls. No technical expertise required.

Is there a free trial for Resonaa?

Yes, Resonaa offers a free 14-day trial with full access to all features. No credit card required to start. You can analyze unlimited calls during the trial period.

What integrations does Resonaa support?

Resonaa integrates with popular tools including Zoom, Google Meet, Microsoft Teams, WhatsApp, Slack, Salesforce, HubSpot, Zendesk, and more. We support both phone calls and video meetings.

How does conversation intelligence improve sales?

Conversation intelligence improves sales by: 1) Identifying what top performers do differently, 2) Providing real-time coaching to handle objections, 3) Automating call notes and follow-ups, 4) Tracking key metrics like talk-to-listen ratio, and 5) Enabling managers to coach at scale.

Is my call data secure with Resonaa?

Yes, Resonaa is built with enterprise-grade security. We use encryption for data in transit and at rest, comply with GDPR and data protection regulations, and never share your data with third parties. You own your data.

Who uses conversation intelligence software?

Conversation intelligence is used by sales teams, customer success managers, support teams, and marketing teams. Common roles include SDRs, Account Executives, Sales Managers, VP of Sales, and Customer Success Managers who want to improve call performance and customer interactions.

What documents can I upload?

You can upload PDF and TXT files. The AI processes and chunks documents, generates embeddings for semantic search, and auto-generates FAQs from content.

How does source citation work?

When the AI answers a question, it shows which documents it used with [1], [2] references. You can see exactly where information came from for full transparency.

Can I see conversation history?

Yes! All chat sessions are saved. You can create new chats, switch between conversations, and pick up where you left off. The AI remembers context within each session.

AI-Powered Conversation Intelligence PlatformAI Conversation IntelligenceTry Free

Resonaa Copilot AI Sales Assistant That Knows Everything

Upload playbooks, product docs, and training materials. Your team asks - AI answers accurately with source citations.

Free 14-day trial • No credit card required

Key Features

AI ChatKnowledge BaseSource CitationsSmart SearchAuto FAQChat HistoryTrainingCompany Private

Your Company Knowledge Instantly Available

No more searching through documents. Ask and get the answer.

AI Chat

Natural AI Chat with Source Citations

Ask in any way you want. Answers come with [1], [2] references to sources.

Natural language conversation
Automatic source citations
Conversation context
Accurate answers

How do I handle the "price is too high" objection?

Copilot

Based on the Sales Playbook [1], there are 3 effective approaches:

• 1. Reframe the value...
• 2. Ask about budget...

Sources: [1] Sales Playbook.pdf

Sales Playbook.pdf

Product Guide.pdf

Pricing FAQ.pdf

Knowledge Base

Custom Knowledge Base

Upload your documents - playbooks, product guides, FAQs.

Upload PDF and TXT files
Automatic processing
Smart indexing
Semantic search

Smart Search

Smart Semantic Search

Understands meaning, not just keywords. Finds the most relevant content.

Semantic search
Result reranking
Context understanding
Accurate results

Semantic

Reranking

Plus more features

Auto FAQ

Auto-generated

Chat History

Saved

Training

24/7

Secure

Company Private

Ask About Anything

From objection handling to product knowledge - get instant answers.

Objection Handling

Pricing

Product Knowledge

Competitors

Best Practices

Training

Policies

Processes

Simple setup powerful results

Get started in minutes with seamless integrations to the tools you already use.

Upload

Upload playbooks, product guides, FAQs

Process

AI processes and chunks documents

Ask

Get instant answers with sources

Questions answered

Resonaa Copilot is an AI-powered sales assistant that knows your company knowledge. Upload your playbooks, product docs, and training materials - then your team can ask questions and get instant, accurate answers with source citations.

Start listening today

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