Complete Platform
Everything You Need to Transform Conversations into Results
A comprehensive conversation intelligence platform with 70+ features for calls, tickets, meetings, and customer interactions.
MOST POPULAR
Enterprise
Full access to all features: Calls, Tickets, Analytics, Integrations, and AI-powered tools.
Call Intelligence & Coaching
- AI Sales Coach with Real-time Feedback & Automated Scoring
- Meeting Summaries, Recaps & Action Items
- AI Objection Detective & Competitor Tracking
- Customer Profiler with Sentiment & Intent Analysis
- Calls Library with Smart Search & Filters
- Call Recording & Transcription (Unlimited)
- Multi-speaker Identification & Diarization
- Live Call Monitoring & Coaching Prompts
Ticket & Support Management
- Automated Ticket Categorization & Routing
- Priority Scoring & SLA Management
- Customer Satisfaction (CSAT/NPS) Tracking
- Agent Performance Monitoring & QA
- WhatsApp Business Integration (2-way messaging)
- Email Integration (Gmail Auto-reply & Threading)
- Support Quality Analytics & Coaching
- Escalation Prevention & Early Warning System
Analytics & Business Intelligence
- Advanced Team Performance Dashboards
- Win/Loss Analysis & Deal Velocity Tracking
- Custom Scorecards & Evaluation Criteria
- Multi-team Support & Role-based Access
- Revenue Intelligence & Upsell Detection
- Trend Analysis & Predictive Insights
- Custom Reports & Data Export (PDF, CSV, Excel)
- Executive Dashboards with KPIs
Auto-Categorization & Routing
- AI-Powered Deal & Ticket Categorization
- Pattern Detection & Topic Clustering
- Outcome-based Classification (Win/Loss/Churn)
- Smart Routing & Assignment Rules
- Custom Tags & Keywords Tracking
- Intent & Sentiment Tagging
- Issue Pattern Detection & Root Cause Analysis
- Automated Workflow Triggers
Meetings & Integrations
- Zoom, Teams, Google Meet - Auto-Join & Recording
- Calendar Integration (Google, Outlook)
- CRM Integration (Salesforce, HubSpot +20 more)
- Realtime Data Sync & Custom Field Mapping
- Slack, Telegram, WhatsApp Integration
- Contact Center Integration & Phone Tracking
- Webhooks & API for Custom Integrations
- Unlimited Meeting Recordings & Storage
AI-Powered Tools
- AI Presentation Generator (Gamma-style, 8 themes)
- AI Report Agent with Natural Language Queries
- Desktop Copilot for Knowledge Base Search
- Customizable AI Chatbots with Flows
- AI Follow-up Email & Message Generator
- Automated Coaching Recommendations
- AI-Powered Customer Insights & Profiling
- Reasoning Engine for Complex Analysis
Platform & Security
- Desktop App (Mac & Windows)
- Mobile Call Recording & Analysis
- Unlimited Manager & Read-only Seats
- Single Sign-On (SSO) & Custom Roles
- SOC 2 Type II & GDPR Compliant
- End-to-End Encryption & Data Residency
- Audit Trails & Compliance Monitoring
- White-labeling & Custom Branding
Team Management & Support
- Dedicated Account Manager
- Realtime Support on Slack
- Priority 24/7 Support
- Onboarding & Training Sessions
- Custom Playbooks & Best Practices
- Agent Management & Performance Tracking
- Manager Dashboards & Team Analytics
- Custom Integrations & Setup Support
Developer Features
- Full REST API Access
- Webhook Events & Real-time Notifications
- Custom Schema & Category Definitions
- Bulk Upload & Processing APIs
- API Key Management & Rate Limits
- Developer Documentation & SDKs
- Custom Integrations Support
- Zapier & Automation Platform Support
SOC2 & GDPR Compliant
Trusted by 10,000+ Teams
Mac & Windows App
35% Increase in Close Rates
Live in < 24 Hours