What is conversation intelligence?

Conversation intelligence is AI-powered technology that analyzes sales calls and meetings to extract insights, identify patterns, and provide coaching recommendations. It helps sales teams understand what works in their conversations and replicate success across the team.

How does Resonaa's AI call coaching work?

Resonaa's AI analyzes your calls in real-time, identifying key moments, objections, and opportunities. It provides live coaching prompts during calls and generates detailed post-call analysis with actionable feedback to improve performance.

What is the difference between Resonaa and Gong?

Resonaa offers similar conversation intelligence features to Gong but with key differences: more affordable pricing, Arabic language support, real-time coaching during calls, and a 14-day free trial with no credit card required. Resonaa is ideal for teams that need multilingual support and budget-friendly options.

Can Resonaa transcribe calls in multiple languages?

Yes, Resonaa supports multiple languages including English and Arabic. Our AI accurately transcribes and analyzes conversations in both languages, making it ideal for teams in the Middle East and international businesses.

How long does it take to set up Resonaa?

Resonaa can be set up in under 10 minutes. Simply sign up, connect your phone system or meeting tools (Zoom, Google Meet, Teams), and start recording calls. No technical expertise required.

Is there a free trial for Resonaa?

Yes, Resonaa offers a free 14-day trial with full access to all features. No credit card required to start. You can analyze unlimited calls during the trial period.

What integrations does Resonaa support?

Resonaa integrates with popular tools including Zoom, Google Meet, Microsoft Teams, WhatsApp, Slack, Salesforce, HubSpot, Zendesk, and more. We support both phone calls and video meetings.

How does conversation intelligence improve sales?

Conversation intelligence improves sales by: 1) Identifying what top performers do differently, 2) Providing real-time coaching to handle objections, 3) Automating call notes and follow-ups, 4) Tracking key metrics like talk-to-listen ratio, and 5) Enabling managers to coach at scale.

Is my call data secure with Resonaa?

Yes, Resonaa is built with enterprise-grade security. We use encryption for data in transit and at rest, comply with GDPR and data protection regulations, and never share your data with third parties. You own your data.

Who uses conversation intelligence software?

Conversation intelligence is used by sales teams, customer success managers, support teams, and marketing teams. Common roles include SDRs, Account Executives, Sales Managers, VP of Sales, and Customer Success Managers who want to improve call performance and customer interactions.

AI-Powered Conversation Intelligence PlatformAI Conversation IntelligenceTry Free

Complete Platform

Everything You Need to Transform Conversations into Results

A comprehensive conversation intelligence platform with 70+ features for calls, tickets, meetings, and customer interactions.

Enterprise

Full access to all features: Calls, Tickets, Analytics, Integrations, and AI-powered tools.

Custom pricing based on your team size and needs

Call Intelligence & Coaching

AI Sales Coach with Real-time Feedback & Automated Scoring
Meeting Summaries, Recaps & Action Items
AI Objection Detective & Competitor Tracking
Customer Profiler with Sentiment & Intent Analysis
Calls Library with Smart Search & Filters
Call Recording & Transcription (Unlimited)
Multi-speaker Identification & Diarization
Live Call Monitoring & Coaching Prompts

Ticket & Support Management

Automated Ticket Categorization & Routing
Priority Scoring & SLA Management
Customer Satisfaction (CSAT/NPS) Tracking
Agent Performance Monitoring & QA
WhatsApp Business Integration (2-way messaging)
Email Integration (Gmail Auto-reply & Threading)
Support Quality Analytics & Coaching
Escalation Prevention & Early Warning System

Analytics & Business Intelligence

Advanced Team Performance Dashboards
Win/Loss Analysis & Deal Velocity Tracking
Custom Scorecards & Evaluation Criteria
Multi-team Support & Role-based Access
Revenue Intelligence & Upsell Detection
Trend Analysis & Predictive Insights
Custom Reports & Data Export (PDF, CSV, Excel)
Executive Dashboards with KPIs

Auto-Categorization & Routing

AI-Powered Deal & Ticket Categorization
Pattern Detection & Topic Clustering
Outcome-based Classification (Win/Loss/Churn)
Smart Routing & Assignment Rules
Custom Tags & Keywords Tracking
Intent & Sentiment Tagging
Issue Pattern Detection & Root Cause Analysis
Automated Workflow Triggers

Meetings & Integrations

Zoom, Teams, Google Meet - Auto-Join & Recording
Calendar Integration (Google, Outlook)
CRM Integration (Salesforce, HubSpot +20 more)
Realtime Data Sync & Custom Field Mapping
Slack, Telegram, WhatsApp Integration
Contact Center Integration & Phone Tracking
Webhooks & API for Custom Integrations
Unlimited Meeting Recordings & Storage

AI-Powered Tools

AI Presentation Generator (Gamma-style, 8 themes)
AI Report Agent with Natural Language Queries
Desktop Copilot for Knowledge Base Search
Customizable AI Chatbots with Flows
AI Follow-up Email & Message Generator
Automated Coaching Recommendations
AI-Powered Customer Insights & Profiling
Reasoning Engine for Complex Analysis

Platform & Security

Desktop App (Mac & Windows)
Mobile Call Recording & Analysis
Unlimited Manager & Read-only Seats
Single Sign-On (SSO) & Custom Roles
SOC 2 Type II & GDPR Compliant
End-to-End Encryption & Data Residency
Audit Trails & Compliance Monitoring
White-labeling & Custom Branding

Team Management & Support

Dedicated Account Manager
Realtime Support on Slack
Priority 24/7 Support
Onboarding & Training Sessions
Custom Playbooks & Best Practices
Agent Management & Performance Tracking
Manager Dashboards & Team Analytics
Custom Integrations & Setup Support

Developer Features

Full REST API Access
Webhook Events & Real-time Notifications
Custom Schema & Category Definitions
Bulk Upload & Processing APIs
API Key Management & Rate Limits
Developer Documentation & SDKs
Custom Integrations Support
Zapier & Automation Platform Support

SOC2 & GDPR Compliant

Trusted by 10,000+ Teams

Mac & Windows App

35% Increase in Close Rates

Live in < 24 Hours

Ready to Transform Your Conversations into Results?

Get started today with Resonaa and get access to a comprehensive conversation intelligence platform.

14-day free trial

No credit card

Free onboarding