What is conversation intelligence?

Conversation intelligence is AI-powered technology that analyzes sales calls and meetings to extract insights, identify patterns, and provide coaching recommendations. It helps sales teams understand what works in their conversations and replicate success across the team.

How does Resonaa's AI call coaching work?

Resonaa's AI analyzes your calls in real-time, identifying key moments, objections, and opportunities. It provides live coaching prompts during calls and generates detailed post-call analysis with actionable feedback to improve performance.

What is the difference between Resonaa and Gong?

Resonaa offers similar conversation intelligence features to Gong but with key differences: more affordable pricing, Arabic language support, real-time coaching during calls, and a 14-day free trial with no credit card required. Resonaa is ideal for teams that need multilingual support and budget-friendly options.

Can Resonaa transcribe calls in multiple languages?

Yes, Resonaa supports multiple languages including English and Arabic. Our AI accurately transcribes and analyzes conversations in both languages, making it ideal for teams in the Middle East and international businesses.

How long does it take to set up Resonaa?

Resonaa can be set up in under 10 minutes. Simply sign up, connect your phone system or meeting tools (Zoom, Google Meet, Teams), and start recording calls. No technical expertise required.

Is there a free trial for Resonaa?

Yes, Resonaa offers a free 14-day trial with full access to all features. No credit card required to start. You can analyze unlimited calls during the trial period.

What integrations does Resonaa support?

Resonaa integrates with popular tools including Zoom, Google Meet, Microsoft Teams, WhatsApp, Slack, Salesforce, HubSpot, Zendesk, and more. We support both phone calls and video meetings.

How does conversation intelligence improve sales?

Conversation intelligence improves sales by: 1) Identifying what top performers do differently, 2) Providing real-time coaching to handle objections, 3) Automating call notes and follow-ups, 4) Tracking key metrics like talk-to-listen ratio, and 5) Enabling managers to coach at scale.

Is my call data secure with Resonaa?

Yes, Resonaa is built with enterprise-grade security. We use encryption for data in transit and at rest, comply with GDPR and data protection regulations, and never share your data with third parties. You own your data.

Who uses conversation intelligence software?

Conversation intelligence is used by sales teams, customer success managers, support teams, and marketing teams. Common roles include SDRs, Account Executives, Sales Managers, VP of Sales, and Customer Success Managers who want to improve call performance and customer interactions.

What can I search for?

You can search and filter by: status, sentiment, duration, call closed type, SLA resolution, objections, customer needs, customer concerns, products discussed, performance criteria, expertise, and customer name.

Can I save my queries?

Yes! You can save any query as a report to reuse later. You can also show saved reports on your main dashboard.

Can I export results?

Absolutely. You can export results from any query to CSV or Excel files for analysis in other tools.

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Advanced Analytics & Query Builder

Build complex queries to analyze your calls and tickets. Filter by sentiment, objections, performance, and more.

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A powerful query builder to analyze calls and tickets with advanced filters

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SentimentisNegative

AND

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Duration>10 min

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Sentiment

Duration

Objections

Customer Needs

Performance

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Choose from a wide range of fields to filter by: sentiment, objections, customer needs, performance criteria, products discussed, and more.

Sentiment & Classification
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Questions answered

Advanced Analytics is a powerful query builder that lets you build complex queries to analyze your calls and tickets. You can filter by any criteria: sentiment, objections, customer needs, performance criteria, and more.

Search your data

Build complex queries to find specific insights in your calls and tickets.

Free 14-day trial • No credit card required